Case study
Utilising Barron McCann’s unique engineering expertise to facilitate the design and production of hardware for the Blood Audit and Release System (BARS).
The Integration of Somerfield’s 900-strong stores into the TCG estate meant Barron McCann completed the “largest UK retail roll-out project this century” across 4,000 stores and 12,000 IBM POS
A dedicated team of 30 on-site Workshop Engineers repair and test more than 7,000 components of business critical customer equipment each month
An experienced thirty-strong Workshop Engineering team operates seven days per week, repairing all items down to component level where required. Inventory levels and usage are system-monitored, automatically prioritising repairs according to account-specific operational requirements. By providing extended warranty support the working life of IT assets is substantially extend beyond the lifetimes supported by the Original Equipment Manufacturers. HP, Brother, Fujitsu, Toshiba Tec, NCR, Wincor Nixdorf and Digipos are a selection of companies whose equipment we support.
Located in our operational headquarters building, the engineering workshop tracks all equipment by serial number to ensure that rogue units are not introduced at any point during the workshop process, which is both ISO9001 and ISO27001 certified.
Devices that cannot be directly repaired by the workshop service (such as PEDs) are repaired by their respective manufacturers – managed by Barron McCann to ensure that the relevant SLA’s and quality levels are complied with.
Engineer dashboard integrating with the central Microsoft Dynamics Nav system gives full repair history and parts tracking
Over 7,000 repairs per month
Why Barron McCann?
We strive for excellence in project management, execution and reporting, we asked our customers what they thought
“We were absolutely delighted with the smooth transition and there has been an ongoing impressive consistency that hadn’t been achieved with previous suppliers. Service levels are consistently well into the 90% figures. And we’ve continued ongoing discussions with Barron McCann to look at new service options that are driving benefits for us both moving forwards - it’s a win-win situation.”
Retail IT ManagerJames Hall Limited
"This was a mission-critical situation. In air traffic control nothing can be left to chance so it was vital that Barron McCann’s highly-experienced engineers understood the business requirements and worked in partnership with Lockheed Martin and NATS."
NATS Programme DirectorLockheed Martin UK
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Barron McCann Ltd, Meteor Centre, Mansfield Road, Derby, DE21 4SY, United Kingdom - Copyright Barron McCann 2017
Barron McCann provides a wide range of installation and support services to UK Major Charity Organisations and in addition offers a range of Gift Aid Solutions for in house use or as a Managed Service through its subsidiary BMCAzurri. Enter the Azurri site below
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