Barron McCann - Delivering Service Excellence

A dedicated team of 30 on-site Workshop Engineers repair and test more than 7,000 components of business critical customer equipment each month

An experienced thirty-strong Workshop Engineering team operates seven days per week, repairing all items down to component level where required.  Inventory levels and usage are system-monitored, automatically prioritising repairs according to account-specific operational requirements. By providing extended warranty support the working life of IT assets is substantially extend beyond the lifetimes supported by the Original Equipment Manufacturers.  HP, Brother, Fujitsu, Toshiba Tec, NCR, Wincor Nixdorf and Digipos are a selection of companies whose equipment we support.

Located in our operational headquarters building, the engineering workshop tracks all equipment by serial number to ensure that rogue units are not introduced at any point during the workshop process, which is both ISO9001 and ISO27001 certified.

Devices that cannot be directly repaired by the workshop service (such as PEDs) are repaired by their respective manufacturers – managed by Barron McCann to ensure that the relevant SLA’s and quality levels are complied with.

View our company accreditations

  • Dedicated rework stations
  • BGA removal / reballing
  • 3D Printing used for obsolete plastics

Engineer dashboard integrating with the central Microsoft Dynamics Nav system gives full repair history and parts tracking

Over 7,000 repairs per month

Why Barron McCann?

We strive for excellence in project management, execution and reporting, we asked our customers what they thought

See their feedback

Excellent Service Transition and Instant SLA Improvement

“We were absolutely delighted with the smooth transition and there has been an ongoing impressive consistency that hadn’t been achieved with previous suppliers. Service levels are consistently well into the 90% figures. And we’ve continued ongoing discussions with Barron McCann to look at new service options that are driving benefits for us both moving forwards - it’s a win-win situation.”

Stuart Lockhart

Retail IT ManagerJames Hall Limited

Experienced IT Engineers in Partnership

"This was a mission-critical situation. In air traffic control nothing can be left to chance so it was vital that Barron McCann’s highly-experienced engineers understood the business requirements and worked in partnership with Lockheed Martin and NATS."

Mark Cooper

NATS Programme DirectorLockheed Martin UK

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